Telecounseling is the innovative use of secure, live, interactive video to provide psychotherapy and counseling directly to where the patient is located.

At Choices, we recognize that far too many women suffer needlessly with mental health challenges such as too much sadness, worry, or emotional balance. Our experience, the stories of our patients, and the scientific research all tell us that weekly psychotherapy with a trusted psychologist – the doctor you talk to – can give women the help they need to overcome these challenges as well as life’s many other stresses such as school, work, and family life.

Psychological services are provided by Healthy Connections Psychological Services, P.L.L.C.

Telecounseling is the innovative use of secure, live, interactive video to provide psychotherapy and counseling directly to where the patient is located. Instead of coming in our physical office in New York City, you can now simply “log on” to our secure “online office.” Through telecounseling you can see and hear your doctor and your doctor can see and hear you, all in real time.

Telecounseling is the innovative use of secure, live, interactive video to provide psychotherapy and counseling directly to where the patient is located. Instead of coming in our physical office in New York City, you can now simply “log on” to our secure “online office.” Through telecounseling you can see and hear your doctor and your doctor can see and hear you, all in real time.

Research shows that telecounseling “effectiveness” is just like “in-person” psychotherapy. Telecounseling provides you with all the benefit of in-person therapy and so much more… more convenience, more access, and more time to get back to your busy life, while taking care of good care of your mental health! With telecounseling, you can finally get the care that you need at a time and place that works for you.

Telecounseling can help with a wide range of mental health issues such as achieving personal fulfillment, school and career success as well as addressing issues such as depression, worry, substance use, domestic violence, and trauma. Click here to learn more about mental health services.

Geographic distance, cost, child care, and stigma prevent many women from getting the mental health care they need and deserve. Which doesn’t mean women are not open to psychotherapy, it just means they can’t seem to “fit it in” to their busy, complicated lives.

Choices’ Telecounseling removes barriers such as time and distance. Imagine, if all you must do is “log on” and your trusted psychologist is there, waiting for you. With telecounseling, suddenly, the idea of a weekly psychotherapy session with your doctor becomes realistic. Compare this with traveling 45 minutes or more to get your doctor, then having the session, then traveling to get back to your life. For many people, 45 minutes “on screen” certainly beats the 3 hours to go to a doctor’s office!

Because of licensing regulations, Choices offers telecounseling exclusively to patients located in New York State.

  1. Set up a space that is safe and private, someplace where you will not be disturbed. Note: You must be in New York State.
  2. Be sure that you have a laptop, PC, or tablet with a webcam and a stable internet connection.
  3. Reach out to our super-helpful Call Center, they will take you step-by-step to see if telecounseling is right for you, including checking your insurance coverage or discussing self-pay options.
  4. Next, set up your telecounseling patient video account. If you need help, don’t worry, our friendly IT Specialists will walk you through setting up and testing your computer, laptop, or tablet!
  5. Once your telecounseling account is up and running, then you get to pick a time that works for your schedule and request and initial video-appointment with one of our expert clinical psychologists.

Location: You will need to arrange to be in a secure, private location. Someplace where you feel safe and will not be disturbed for the full 45-minute session. For example, a private locked office or apartment. Be aware that using work internet or computer may not be secure.

Internet: You will need a strong internet connection, typically a direct connection to the wall is best. If you have strong, consistent Wi-Fi, for example at home, that may work as well.

Equipment: You will need a screen large enough so that you can easily see your doctor. Most laptops, desktops, and tablets work well. Mobile phones and phablets may be too small. You will need a webcam, microphone, and speakers. Many laptops have these built-in, however many desktops do not.

Many commercial and employer insurance companies are now covering telecounseling. We also offer a sliding scale for self-pay.

Yes! Here are some frequently asked questions from our collaborating doctors:

  1. What is Telemedicine?
    1. Telemedicine is the use of secure, live, interactive video to provide therapy/counseling directly to where the patient is located. You the doctor and patient can both see and hear each other in real time. It’s just like being there!
  2. Where is the patient? The patient will be seen in a private location at your facility, often an office which can be set up with the video station and dedicated during telemedicine days.
  • Where is the doctor? The doctor will be located at their office with a similar video set up to the patient.
  1. What equipment is needed? The equipment varies by location, typically a large screen monitor, a computer, a high-quality noise-cancelling microphone, and high-quality camera, and a strong internet connection
  2. Why Telemedicine?
    1. Telemedicine offers benefits to facilities such as highest quality care, flexible scheduling, and consistent care. Patients love it and families feel better knowing that their loved one is so well cared for.
  3. What service are offered via Choices Telecounseling?
  • Telecounseling
  • Telepsychology
  • Telepsychiatry
  • Teleprimary Care
  • Telecardiology
  • Transgender Care